We would love to hear from any of our retail customers and corporate clients so that we can feature your feedback and testimonials here on our "Testimonials" Page!
If you have been pleased with the service and products you have received from Umbrellaworld and would like to give us a shout out and tell others how happy you are, please send an email to rebecca@umbrellaworld with the subject Happy Customer and we will feature it on this page. If you are happy to have your name and location or description included on the site please write it in the mail.
Corporate clients - if you are pleased with your corporate, printed or bulk umbrellas we would love to hear from you too! We are keen to show our handywork on the site so if you are happy with us using a photo of your umbrella then please let us know. We are also happy to consdier links to your site so get in touch and tell us your toughts on our service.
Thanks and hope to hear from you soon,
Rebecca
Here's what you have to say...
I am delighted with both the product and the customer service. The umbrella is first-class and was delivered promptly and efficiently. Most importantly, through no fault of Umbrellaworld, the umbrella was lost in the mail and they sent me a new one as soon as I contacted them. Top quality customer service. Recommended! - Sam 12-03-10
Hi, I brought a product from you and I would just like to say I was absolutely thrilled with your service! fast delivery and came very nicely wrapped and undamaged and I was sooo pleased! I will definitely buy from you again. I thought I would let you know!! Thanks you so much
'Umbrella World provided black umbrellas for the opening shot on our film 'All The Way Up'. The quality of the product was outstanding and the professionalism of Rebecca and her team was fantastic. They looked as good on camera as they did in real life. We would definitely recommend them as a reliable, over delivering company'.
Good luck in the future, Shane
Shane Hamill
Producer
Emerald Sky Films
"good morning, I am in a new world today, having had my doublecanB/G delivered it was raining an ideal time to do a 'road test', what can I say, in a word 'wow'. So positive in action, and stylish in looks. I am now going to spread the word." James 3-2-10
Just a note to thank you for your excellent service, I received my umbrella yesterday, well worth the wait.
Your customer service skills are so refreshing in these days of "take it or leave it.
once again thank you so much
Best regards AB
excellent product and service. highly reccomended 18-01-10
I was so pleased with the umbrella when it arrived, and the person I bought it for as a Christmas present absolutely loved it. A great service and a great product. Thank you. 13-01-10
Excellent service, they replied to my email promptly, were very helpful and the item actually arrived before Christmas despite it not being guaranteed to arrive till after! 13-01-10
Very ingenious packaging 8-01-10
Ordering was easy, it arrived well packaged. Delighted with the product. 7-01-10
Second time we have purchased from this company, fabulous product and service. Would recommend. 5-01-10
The product ordered, had sold out, but they sent an upgraded product at no extra cost, a very good service. 4-01-10
This umberella was no good for me, however Umberellaworld were excellent, very efficient, very highly recommended. Would give them 6 stars if I could! 01-01-10
Arrived very quickly, even with the Christmas post. Exactly as pictured, bought for a present and she loved it. Thank you!! 30-12-09
Amazing!!! I ordered it on the 23rd and they delivered it on the 24th!!! Great service! Congratulations! 26-12-09
"Your service was incredible, quick and smooth, very thorough but swift customer consultation via the phone for the some 50 umbrellas I ordered despite all of them having to be different ones for all our staff as Xmas presents. Any issue or concern was fully addressed, very quick processing with sending out the items for next day delivery. I think this was the easiest and quickest Christmas shopping I ever did for all our staff. Very satisfactory.
Thank you again for your help, I am very glad I found your webpage this year to do the shopping. Looking forward to contacting you again next December for the same reason if you think of adding other accessories to your range.
All the best to you and your staff for Xmas and the New Year"
Dr. Ursula Reinstein, DVM, MRCVS 16-12-09
"Express next day delivery. Excellent service."
Date: 23 October 2009 *PRICE*CUTTER*
"Love this umbrella!!"
Date: 19 October 2009 Michael.
"The Item arrived earlier than expected. The item is absolutely amazing, lovely size and a lovely style of umbrella. Thank You. x"
Date: 18 October 2009 Denise
"First class service"
Date: 17 October 2009 mary
"Delivered within 24 hours of order. Fantastic! Excellent service."
Date: 16 October 2009 Susanne.
"Love it! Arrived on time and in perfect condition would recommend and have done."
Date: 13 October 2009 cliecost
"Gorgeous umbrella; fast delivery and securely packaged."
Date: 12 October 2009 mace
"3rd purchase of this item, as a present, arrived even before the email saying it was despatched! No hesitation in dealing with umbrellaworld again."
Date: 8 October 2009 Douglas.
"Excellent umbrella That I keep in my car. Ordered 10am and arrived 11am next day. Very impressed."
Date: 6 October 2009 john
"This company provided very efficient service and i would definitely recommend them. My umbrella was extremley well packaged and arrived 2 days after i placed the order. "
Date: 5 October 2009 Mrs A.
"Very impressed with this company. Umbrellas were very well packaged. Would definitely recommend this company to others looking to purchase fantastic umbrellas!"
Date: 4 October 2009 Kimberly R.
"This brollie is fantastic ....always makes me smile!"
Date: 2 October 2009 Deborah.
"Umbrella looks & feels great - sadly (!), the weather in Glasgow has been a lot better recently, so I've not had the chance to put it to the test. Here's hoping for a downpour with gale-force winds soon!"
Date: 28 September 2009 Ian.
"Brilliant service, excellent product, and very reasonable price. many thanks, well recommended"
Date: 8 September 2009 Ben.
"(Excellent Service) i ordered the item at approx 2.30pm and it arrive the following morning at 10.00am i was very impressed with this service, and would recommend them, and i would use them again. Thank you once again. "
Date: 5 September 2009 Mrs B.
Wow! I recieved my order the next day from ordering! Lightering speed! Super!"
Date: 3 September 2009 tinny
"Item was discontinued. Customer service by this company was excellent."
Date: 3 September 2009 starbucklady
"Very fast. As advertsed. Thank you very much. Would recommend."
Date: 2 September 2009 Kane.
"Purchase arrived quickly, was well packaged and in perfect condition."
Date: 29 August 2009 Jim S.
"Excellent service. I placed order for more quantities than i wanted, which i realized only after placing the order. I sent a mail to the seller. To my surprise i got immediate response and they agreed to change the order as i wanted. I am impressed."
Date: 23 August 2009 angraze
"Real 5 star style fast and efficient service. The umbrella arrived with 48 hours, arriving before the e-mail telling me it had been dispatched arrived. The umbrella is as described on Amazon, actually a bit better looking if anything. I would quite happily use this company again."
Date: 23 August 2009 PJ H.
"Absolutely brilliant service, would recommend."
Date: 19 August 2009 Mrs S.
"faulty umbrella was replaced promptly and was dealt with in a very polite and understanding way. Thank you."
Date: 15 August 2009 allan
"Fantastic service and quick delivery! ZERO HASSLE the way it should be. Highly recommended! "
Date: 13 August 2009 Mr M.
"thank you - You are excellent seller!!!"
Date: 11 August 2009 Krzysztof.
Item well-packaged & promptly dispatched.Good communication.Highly recommended.
Brilliant quality item delivered swiftly and packaged very well. Very pleased A
An excellent reliable and helpful seller! A big thanks and A Service
Tutto bene. venditore rapido ed onesto. Consigliatissimo. Very well! :D
WOW Stunning umbrella.Great Ebayer,arrived next morning.AAA*** RECOMMENDED
Always a pleasure to do business with. First class.
A finely crafted umbrella, fast shipping and responsive staff, highly recommend!
Really pleased with umbrella. Very quick delivery, thanks!
Item Arrived on time and in great condition. Would definitely revisit in future.
Perfect Item, Highly recommended 10/10 A* thankyou
